Privacy Policy | Green Pines Animal Hospital

Green Pines Animal Hospital ("Green Pines," "we," "us," or "our"), doing business as Green Pines Animal Hospital and owned by Ozmen Veterinary Corp, respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit our website (the "Website"). Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Who We Are

Business Name: Green Pines Animal Hospital
Owner: Ozmen Veterinary Corp
Location: 15825 Pines Blvd, Pembroke Pines, Florida, United States
Contact Email: info@vetgreenpines.com
Phone number: +1 954-433-4160

2. Scope of This Policy

This Privacy Policy applies only to our Website. Our Website primarily provides informational content, blog materials, appointment booking links, and access to online pharmacy services. We do not directly collect personal information through this Website. When you interact with certain features (appointments, client portals, pharmacies), you are redirected to third-party platforms that operate under their own privacy policies.

3. Information We Do Not Collect Directly

We do not directly collect or store:

Names, email addresses, phone numbers, physical addresses
Payment or billing information
Login credentials
Medical or veterinary records
Messages via on-site contact forms

Any personal information you provide on third-party platforms is governed by those providers' privacy policies, not ours.

4. Information Collected Automatically

When you visit our Website, certain information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Pages visited and time spent
Referring URLs

This information is collected through cookies and similar tracking technologies and is used for website functionality, analytics, and marketing performance.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website performance
Analyze traffic and usage
Support marketing and advertising efforts

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect how the Website functions.

6. Analytics and Advertising Tools

We use third-party tools, which may collect information automatically, including:

Google Analytics
Google Ads
Facebook / Meta Pixel

These services help us understand website usage and improve our marketing efforts. Information collected is processed according to each provider's privacy policy.

7. Third-Party Services and Links

Our Website contains links or redirects to third-party services, including but not limited to:

Shepherd Client Portal
Vetcove Online Pharmacy
Hill's Online Pharmacy
Email marketing services
Payment processors
Hosting providers

We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party service they access.

8. Children's Privacy

Our Website may be accessible to children under the age of 13. However, we do not knowingly collect personal information from children. If you believe that a child has provided personal information through a third-party service accessed via our Website, please contact us so we can assist appropriately.

9. Your Privacy Rights

A. GDPR (EU/UK Users)

If you are located in the European Union or United Kingdom, you have the right to:

Request access to your personal data
Request correction or deletion of your data
Restrict or object to processing
Request data portability

B. CCPA/CPRA (California Residents)

California residents have the right to:

Know what personal data is collected
Request deletion of personal data
Request access to personal data
Not be discriminated against for exercising privacy rights

Since we do not directly collect personal information, requests may need to be directed to the applicable third-party service. We will assist when possible.

10. Data Security

We take reasonable administrative and technical measures to protect our Website. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Website after changes indicates acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact us at:

Email: info@vetgreenpines.com

Phone: (954) 433-4160